Тенденції і виклики у сфері консалтингу та управління бізнес-процесами

Abstract

На основі аналізу еволюціювання сфери послуг у сферу сервісу досліджено науково-теоретичні основи консалтингової діяльності з виокремленням аспектів сутності, структури, видів консалтингу, а також причин попиту на консультаційні послуги. Розглянуто проблеми, тенденції та виклики, з якими стикаються підприємства, що вимагають залучення сторонніх бізнес-консультантів, а також досліджено проблеми, які супроводжують консалтингові компанії у процесі діяльності. Під час аналізу наголошено на особливостях процесу управління бізнес-одиницями, а також на впливі на рівень економічної безпеки суб’єктів господарювання. The article, based on the analysis of the evolution of the service sector, examines the scientifc and theoretical foundations of consulting activities, highlighting aspects of the structure, types of consulting, as well as the reasons for the demand for consulting services. In the process of scientifc research is determined by the use of methods of analysis, synthesis, grouping, formed the conditions for the spread of demand for consulting services in the world. It is determined that the problems that arise in modern enterprises and the signifcant level of uncertainty in the business environment, which causes uncertainty for managers, necessitate seeking help. The rapid progress of management consulting is also due to the lack of agreed standards (as opposed to such types of consulting as law or accounting), which allows almost any specialist, even a little knowledgeable in this matter, to consult. Today, there is a trend of colonization by American and European consulting markets in Asia, India and Eastern Europe. Thanks to this geopolitics, leading consulting frms receive more than a third of their profts. Recently, counselling in the social and public sectors has become attractive and proftable. Signifcant attention in the study is focused on the level of competition in the feld of consulting in the world. Therefore, it is determined that the effectiveness of counseling directly depends on the personal participation and professionalism of a particular counselor. In this regard, the mutual understanding of the consultant and the client and their fruitful cooperation become especially important. The problems, tendencies and challenges faced by enterprises that require the involvement of external business consultants are analyzed, as well as the problems that accompany consulting companies in the process of activity. The analysis emphasized the peculiarities of the process of managing business units, as well as the impact on the level of economic security of economic entities.